Doctors and Hospitals

When picking a doctor, you do not need an authorization for an in-network doctor. If you want to see a Medicaid doctor out of network, work with your service coordinator so arrangements are made to get authorizations for your out-of-network provider. To learn more about how to select a primary care provider (PCP), please refer to the STAR Kids Member Handbook.

Do you need help getting to a medical appointment? See transportation services.

You can also contact your service coordinator with any questions or concerns.

  • Your right to protect your needs, and understand the information and care you receive
  • Your responsibility to give your providers the information they need to take care of you
  • How to file a complaint
  • How to report health care fraud

If you have questions, please call Service Coordination toll-free at 1-877-301-4394.