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Member Rewards

New benefit beginning Sept. 1, 2025!

Did you know that prices for the same quality medical services can differ by thousands of dollars within the same region and health plan network? 

That's why you have Member Rewards, a program that gives you cash rewards when you choose a lower-cost, quality option for certain medical services.

Member Rewards Benefits

  • compare costs and quality for many procedures and providers such as screenings, scans, surgeries and more
  • estimate out-of-pocket costs
  • earn cash rewards with a max of $599 per calendar year
  • save money and make the most efficient use of your health care benefits
  • consider treatment decisions with your doctors

Top Performing Physician

Providers who are highly rated for quality, cost-efficient care and appropriate treatment plans have a Top Performing Physician badge in Provider Finder. To view a growing list of reward-eligible specialties and the reward amounts, review this flyer.

How Does it Work?

Compare

Log into Provider Finder® and click on the Member Rewards tile to search for a reward-eligible location for a service or procedure. 

Schedule

Once you make a selection, schedule an appointment and get the procedure or service.

Earn

Get a cash reward by check, which we’ll mail to your home after we pay your claim and verify the provider as reward eligible.

A Personal Health Guide can help you find a reward-eligible provider or answer questions about Member Rewards. Call a PHG at 1-866-355-5999.

FAQs

Below are a few frequently asked questions about Member Rewards. For additional questions, you can review them here. A Personal Health Guide is also available to help 24/7 at 1-866-355-5999.

  • Why do reward amounts differ between procedures?

    The reward is based on the amount of savings each facility represents. It’s compared to other facilities in the zip code and the area where you’re searching. Higher savings = higher rewards.

    For example, you can earn up to $500 in rewards for a CT Scan of the Abdomen and up to $150 in rewards for a Mammogram. Rewards vary by procedure, location and facility. Once you begin your search for a procedure in Provider Finder, you’ll see the amounts listed.

  • Where does the reward money come from?

    In-network facilities can charge different amounts for the same procedures. For example, Provider A may charge $29 for an X-Ray of the Chest and Provider B may charge $102 for an X-Ray of the Chest.

    Going to a cost-effective facility, like Provider A, saves your health plan money and helps lower the cost of health care in your area. So, through Member Rewards, your health plan passes some of the savings to you.

  • How do I get my reward?

    Once you’ve had your procedure at a reward-eligible location, you don’t need to do anything. Member Rewards will match your paid claim to your search and send a check with your reward amount to the address on your account. Typically, members get their payments within 60 days from the date of service.

  • I have a recurring procedure. Can I get a reward each time I go?

    Yes, but you must shop for this service before each procedure. You can earn up to $599 per person, per year. You can either shop through Provider Finder online or contact a Personal Health Guide at 1-866-355-5999.

  • How can I check the status of my reward?

    You can call a Personal Health Guide at 1-866-355-5999 to verify if a claim was paid for a reward-eligible procedure.

  • Do Member Rewards expire?

    Yes. Member Rewards releases uncashed reward checks to the State of Texas after 12 months.

Top performing providers are identified using an evidence-based data and analytics program that measures physician performance based on their efficiency, appropriateness and quality compared to their peers.

You can use the “Top Performing Physician” badge to help when you choose your provider. Please consider all relevant information and consult with your Primary Care Provider when selecting a specialist.

BCBSTX makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.