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We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule.
The Fitness Program is available exclusively to you and your covered dependents (age 18 and older). The program gives you unlimited access to a nationwide network of more than 10,000 fitness locations.
The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals – all in one place.
After a significant health issue, you may need extra support. Health Advisors from Blue Cross and Blue Shield of Texas (BCBSTX) are available to help you and your covered dependents at no additional cost.
When you need help deciding whether you should go to the emergency room or make an appointment with your doctor, 24/7 Nurseline is here to help. Call 1-833-968-1770 any time, day or night, with questions about fevers, burns and other health issues.
For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.
You may need prior authorization for certain covered health services to ensure you avoid unexpected costs. These include inpatient admissions and certain outpatient procedures and surgeries.
Inpatient admissions for:
Outpatient procedures and surgeries, such as:
Be sure to check your benefits information to see the full list of services that require prior authorization. Your provider will probably facilitate prior authorizations for you. To be certain, call a Personal Health Guide at 1-866-355-5999 before your service.