We have a 24-hour Nurseline to answer your health care questions any time you need it. The 24-hour Nurseline has highly trained nurses that can help you decide what to do to get your family feeling better fast.
If an unexpected medical situation arises, a nurse can help you decide if you should call your doctor, visit the ER or urgent care, or treat the problem yourself. A nurse can also let you know if you can wait to see the doctor the next day. You can talk to a nurse in your own language about any health problem.
Teens may also call the Nurseline and speak to a nurse in private about teen health issues.
You can also listen to audio tapes on hundreds of health topics, such as:
- Children’s health
- High blood pressure
- Sexually transmitted diseases such as HIV/AIDS
They will help you 24 hours a day, 7 days a week. Call the 24/7 Nurseline at 1-877-351-8392. If you have hearing or speech loss, you can call the TTY line toll-free at 1-800-386-4424.
Note: This Value-Added Service has no limitations. Members may access the Nurseline at any time.