Health, Wellness and Community Resources

We are committed to ensuring that you get the health care you need. We also want you to have access to resources that can help you meet your health goals. That's why we offer the following educational information and wellness programs that can help you lead a healthier life.

LifeTimes Newsletter

LifeTimes is a quarterly newsletter from BCBSTX and a guide to lifelong health. View the latest edition PDF Document.

Programs and Resources

Do you want to find the right resources, save money, and manage your medical conditions? We offer programs and resources with your well-being in mind.

  • Special Beginnings — This program helps pregnant mothers and their babies by providing health education before and after pregnancy. You should enroll as soon as you know you are pregnant. You will also receive personal and private phone calls from an experienced nurse all the way from pregnancy to six weeks after your child is born.

    Once in the program, members receive a list of pregnancy related questions to point out any problems during pregnancy to watch for, along with information on nutrition, newborn care and other topics helpful to new parents. Members will receive different kinds of care based on how they answer the questions. Those who join will also receive a book about pregnancy and infant care. Special Beginnings staff can talk to your doctor about your needs.

    If you are pregnant and would like to sign up for Special Beginnings, please call customer service at 1-888-657-6061 (TTY 7-1-1). You can also email us at Special Beginnings. See the Special Beginnings PDF Document brochure to learn more.
  • Condition Management — Are you at risk for a chronic condition such as asthma, diabetes, or heart disease? Or maybe you need help managing your condition? Our team of registered nurses and other health care professionals are here to with you and your doctor.
  • Care Coordination — You may receive care coordination services based on your health assessment needs. These services will help you to reach your health goals.
  • 24/7 Nurseline — if you have questions, our nurses have answers. This help line is staffed 24 hours a day with registered nurses who can help you get answers to your health questions. If an unexpected medical situation arises, a nurse can help you decide if you should call your doctor, visit the ER or urgent care, or treat the problem yourself. You can call the number on the back of your ID card to get the 24/7 Nurseline number for your plan.
  • Aunt Bertha — This website helps you find the resources you need for food, housing, legal issues, financial issues and more. Find programs, connect to services and apply for assistance.

Other Health Topics

Some chronic conditions can be managed so you maintain a good quality of life. With lifestyle changes, some of these conditions can go away or be greatly improved. Some ways to help you lead a more healthy life include a healthy diet, exercise, working to lower your stress levels and following your doctor's advice. Check out these health topics:

Get Ready for a Disaster

Natural and man-made disasters can occur at any time and it is important to be prepared. Use the tools below to make sure you and your family are ready when a disaster hits.

Find a Doctor or Hospital

Provider Finder

Use our Provider Finder® to search for doctors and pharmacies near you.

Need Assistance?

Contact Us
  • 1-888-657-6061 (TTY 7-1-1)
  • 8 a.m. to 8 p.m. Central Time
    Monday through Friday
  • Need Assistance?