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24/7 Nurseline 

1-800-631-7023 TTY 711

Health happens – good or bad, 24 hours a day, seven days a week. That is why UT CARE plan members have registered nurses waiting to talk whenever you call our 24/7 Nurseline.

24/7 Nurseline nurses can answer your health questions and help you decide whether you should go to the emergency room, urgent care center or make an appointment with your doctor. You can also call the 24/7 Nurseline whenever you or your covered family members need answers to health questions about:

  • Asthma
  • Dizziness or severe headaches
  • Cuts or burns
  • Back pain
  • High fever
  • Sore throat
  • Diabetes and much more

Plus, when you call you can access an audio library of more than 1,000 health topics – from allergies to surgeries.

UT CARE plan members can call a registered nurse, 24 hours a day, 7 days a week to get help with health concerns and general health tips. You can access the 24/7 Nurseline at 1-800-631-7023 TTY 711. Your call is taken by a registered nurse who can help if you are sick or hurt and not sure what to do.

So, put the 24/7 Nurseline phone number found on the back of your member ID card in your contacts today, because health happens 24/7.

For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.