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View Your Account Information Online

Blue Access for MembersSM gives you around-the-clock access to your health plan information, tools and other online services. Whether you’re at a computer or need to check information from your smartphone’s mobile browser, just log in to:

  • Check claims status
  • Review Explanation of Benefits statements
  • Confirm employee and dependent coverage
  • Order a replacement ID card or print a temporary card
  • Find a doctor or hospital and get driving directions using Provider Finder®
  • Use our Cost Estimator tool*

Download the Provider Finder® Smartphone App

AndroidTM and iPhone users can download an app to:

  • Find doctors and hospitals in your network
  • Link to maps and driving directions
  • Add providers to your contacts
  • Find the closest urgent care facility by ZIP code or using your phone's GPS location

Sign Up for Text Message Alerts and Reminders

Register your mobile phone number with us through Blue Acess for Members to get important account information delivered to you via text messaging.** If you've forgotten your ID card or are wondering what your deductible is, simply text us with the right key word and we'll text you back with the information you need right away.

Learn the Blue Access MobileSM keywords and more.

Social Media

Join our online communities to keep on top of the latest health and wellness information:

  • Like us on Facebook to get weekly tips and participate in contests.
  • Follow us on Twitter and tweet us with your customer service questions.
  • Subscribe to our YouTube channel and view videos about health coverage, wellness, diet tips and more.
  • Join our Connect community to ask questions, rate articles, comment and more.

* Cost estimates reflect discounted rates from in-network providers. To take advantage of network discounts, always confirm that the facility or health care provider you choose is in network and that the procedure is covered under your benefits plan. If you choose an out-of-network provider, your costs may be higher.

** Supported carriers for text messaging: AT&T, Sprint, Nextel, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial Wireless and nTelos.

Google and/or Apple are separate from the insurance and insurance services provided by BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding any products or services offered by Google and/or Apple.