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Behavioral Health Benefits

Many health issues involve some combination of physical, mental and social causes. Treating behavioral health and medical conditions at the same time is one of the best ways to take care of your overall health. As part of your Blue Care Connection® program, your behavioral health benefits can help you better manage your mental and physical health.

You have access to a full range of behavioral health care services, including:

  • Inpatient, partial hospitalization and some outpatient behavioral health care management
  • 24-hour access to Behavioral Health clinicians for crisis management
  • Support to help with behavioral disorders, such as anxiety, depression and eating disorders
  • Referrals to other Blue Care Connection medical care management programs

Preauthorization May Be Needed

There are some services covered under this benefit that you'll need to get approval for before you see the doctor for care. These services include:

  • In-patient care
  • Partial hospital admissions
  • Outpatient electroconvulsive therapy (ECT)
  • Psychological testing
  • Neuropsychological testing
  • Intensive outpatient programs

To get preauthorization or to get more detailed information about this benefit, call the Behavioral Health phone number listed on the back of your member ID card.

Find a Doctor

To find a licensed behavioral health professional or doctor in your area:

  • Use the Provider Finder® to search by Provider Type and select either Individual Behavioral Health Providers or Behavioral Health Facilities from the drop menu.
  • You can also call the Behavioral Health phone number at listed on the back of your ID card.

Your employer may also offer programs available through an employee assistance program.