Medicaid Programs

Blue Cross and Blue Shield of Texas is pleased to offer health plans for individuals who qualify for the State STAR and CHIP programs. Your health and well-being is our priority. We offer quality-health service, access to our many network providers, and excellent customer service. Come join us and receive your plan benefits from a name you can trust!

Note for our members who may live in Hurricane Harvey impacted areas, Colorado, DeWitt, Fayette, Gonzales, Jackson and Lavaca counties: Please follow your local emergency response recommendations for your area. Don't forget to take needed medical supplies and medications. If you need help with emergency medication or any other services, please call one of our numbers below for assistance.

For STAR and CHIP assistance, call 1-512-349-4883.

For STAR Kids assistance, call Service Coordination at 1-877-301-4394.

For after-hours assistance, call 1-469-865-6314.

See more emergency information in your area pdf.

You may be eligible for FEMA assistance. See the list of available counties and apply for assistance on the FEMA website link.

Hurricane Harvey Medicaid Frequently Asked Questions pdf

For the Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Helpline, call 1-800-985-5990, text "TalkWithUs" to 66746, or go to disasterdistress.samhsa.gov link.

Social Security Payments

If you cannot get your regularly scheduled Social Security payment because of Hurricane Harvey, please go to any open Social Security office. In most cases, you can ask for an immediate payment.

See a list of offices that are currently closed link.

To find the nearest open Social Security office, call 1-800-772-1213 (TTY 1-800-325-0778). You may also use the Social Security Office Locator link.