Member Information and Materials

You can learn more about:

  • What to expect as a new member
  • Your right to protect your needs, and understand the information and care you receive
  • Your responsibility to give your providers the information they need to take care of you
  • How to file a complaint
  • How to report health care fraud

Community Advisory Committee

Tell us what you think! Each quarter, Blue Cross and Blue Shield of Texas (BCBSTX) holds a Community Advisory Committee (CAC) Meeting so that we can find out how we can serve you better. If you would like to come and share your ideas with BCBSTX staff and community partners on what you like about your plan benefits or where we can do better, please call the BCBSTX STAR member advocate toll-free for details at 1-877-375-9097; TTY at 7-1-1.
Find a CAC meeting PDF Document.

If you have questions, please call customer service toll-free at 1-888-657-6061 (TTY 7-1-1).

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  • 1-888-657-6061 (TTY 7-1-1)
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