Provider Training 2024

Blue Cross and Blue Shield of Texas Medicaid Provider Webinar Sessions

Our Medicaid Provider Network Department Team offers free webinars to both our existing and new providers to help learn more about Texas Medicaid. Whether you are looking for a refresher or want to learn something new, our registration is now open. Please note, registration is required for all webinars, please click on your preferred session date below. 

2024 Provider Webinar Sessions

Note: All times indicated are Central Time (CT)

Taking Steps to Lower the Cesarean Section Rate

Medicaid Insourcing Behavioral Health and Medical BH Claims Processing Updates Webinar

Notes: All session are 3:00 p.m. to 4:00 p.m. Central Time. Select your preferred date below:

Behavioral Health Provider Orientation Training

Note: All sessions are 11:00 a.m. to 1:00 p.m. Central Time.  Select your preferred date below:

Provider Orientation Training

Note: All sessions are 11:00 a.m. to 12:30 p.m. Central Time.  Select your preferred date below:

Claims Billing Provider Orientation

  • TBD

Healthy Texas Women (HTW) and Women Plus

  • TBD

Service Coordination Overview Webinar

  • TBD

Utilization Management (UM) Provider Orientation Webinar

  • TBD

HEDIS Quick Reference Provider Webinar

  • TBD

Children and Pregnant Women (CPW)

  • TBD

Texas Health Steps (THSteps)

  • TBD

Provider Website Navigation Webinar

  • TBD

2023 Electronic Visit Verification  Provider Webinar Sessions

Texas Medicaid hosts 30-minute webinar sessions to learn more about Electronic Visits Verifications system and process. Registration is required for webinar,  select your preferred date and time below. 

Note: All times indicated are Central Time (CT)

EVV Regulatory Compliance Reports Training

  • TBD

New EVV Providers Orientation

  • TBD

EVV Visit Maintenance Unlock Request

  • TBD

New EVV FMSAs Orientation

  • TBD

EVV Claims Matchting

  • TBD

New EVV CDS Employers Orientation

  • TBD

EVV HHS & TMHP Website Training

  • TBD

EVV Claims Rejections

  • TBD

EVV Usage Score

  • TBD

For more information on EVV, refer to the EVV Page.

If you have questions, please use the EVV email: BCBSTX_EVV_Questions@bcbstx.com

Availity® Essentials and Trainings

BCBSTX provides complimentary training opportunities for providers, billing services, clinical and administrative staff members who are new or already participating in a BCBSTX network. You're invited to join us for informal or participate in convenient online training sessions. For complete course descriptions and prerequisites, please select any of the courses below.

Availity® Essentials Prior Authorizations, Referrals, and Recommended Clincal Review Tools 

Learn how to electronically submit prior authorization and referral requests handled by BCBSTX Medical Management using Availity Essentials Authorizations & Referrals tool.

Note: All sessions are 11 a.m. to 12:30 p.m. Central Time.  Select your preferred date below:

Availity Essentials Claim Status, Clinical Claim Appeals & Message This Payer 

Learn how to verify enhanced claim status, submit clinical claim appeals, reconsiderations requests and Message This Payer online and monitor status using the Availity Claim Status tool.                                                           

Note: All sessions are 11 a.m. to 12:30 p.m. CT.  Select your preferred date below:                                                           

Availity Essentials Instructor Led Training

Register for this session to better understand how the electronic transactions can work for your organization. You’ll learn the importance of Manage My Organization, how to use the Patient ID Finder, instruction on how to verify patients' Eligibility and Benefits and more about other online options.

Note: All sessions are 11 a.m. to noon Central Time (CT).  Select your preferred date below:

Remittance Viewer & Reporting On-Demand via Availity Essentials

These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

Note: All sessions are 1 to 2 p.m. Central Time (CT).  Select your preferred date below:

 

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. 

BCBSTX makes no endorsement, representations or warranties regarding any products or services offered.  

Questions, please reach out to the Texas Medicaid Network Department.