Provider Training

Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid Provider Webinar Sessions

Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid Provider Network Department Team offers free webinars to both our existing and new providers to help learn more about Texas Medicaid. Whether you are looking for a refresher or want to learn something new, our registration is now open. Please note, registration is required for all webinars, please click on your preferred session date below. 

2024 Provider Webinar Sessions

Note: All times indicated are Central Time (CT)

BCBSTX Medicaid Insourcing Behavioral Health and Medical BH Claims Processing Updates Webinar

2023 Provider Webinar Sessions

Note: All times indicated are Central Time (CT)

Claims Billing Provider Orientation

BCBSTX Provider Orientation 

Healthy Texas Women (HTW) and Women Plus

Service Coordination Overview Webinar

Utilization Management (UM) Provider Orientation Webinar

HEDIS Quick Reference Provider Webinar

  • TBD

Children and Pregnant Women (CPW)

  • TBD

Texas Health Steps (THSteps)

  • TBD

Provider Website Navigation Webinar

  • TBD

2023 Electronic Visit Verification (EVV) Provider Webinar Sessions

Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid hosts 30-minute webinar sessions to learn more about Electronic Visits Verifications (EVV) system and process. Registration is required for webinar,  select your preferred date and time below. 

Note: All times indicated are Central Time (CT)

EVV Regulatory Compliance Reports Training

New EVV Providers Orientation

EVV Visit Maintenance Unlock Request

New EVV FMSAs Orientation

EVV Claims Matchting

New EVV CDS Employers Orientation

EVV HHS & TMHP Website Training

EVV Claims Rejections

EVV Usage Score

For more information on EVV, refer to the EVV Page.

If you have questions, please use the EVV email:

Availity Webinar Sessions

Availity participating providers can enroll in webinars and learn to submit electronic data interchange (EDI) batches using Availity's "Send and Receive EDI Files" functionality, interpret EDI reports, and set your EDI reporting preferences. Check the Availity website and our  Availity Educational Webinar Sessions page for the following available training:

Availity® Essentials Authorizations and Referrals Tools                                Learn how to electronically submit prior authorization and referral requests handled by BCBSTX Medical Management using Availity Essentials Authorizations & Referrals tool.

Availity Essentials Claim Status, Clinical Claim Appeals & Message This Payer                                                                                                                          Learn how to efficiently verify detailed claim status, submit clinical claim appeals and send secure messages to Blue Cross and Blue Shield of Texas (BCBSTX) for claim management questions online.

Availity Essentials Orientation - Save Time and Go Online                            Join us for a review of electronic transactions, provider tools and helpful online resources.

Remittance Viewer & Reporting On-Demand via Availity Essentials      These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. 

BCBSTX makes no endorsement, representations or warranties regarding any products or services offered.  

Questions, please reach out to the Texas Medicaid Network Department.