Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid Provider Network Department Team offers free webinars to both our existing and new providers to help learn more about Texas Medicaid. Whether you are looking for a refresher or want to learn something new, our registration is now open. Please note, registration is required for all webinars, please click on your preferred session date below.
Note: All times indicated are Central Time (CT)
BCBSTX Medicaid Insourcing Behavioral Health and Medical BH Claims Processing Updates Webinar
Claims Billing Provider Orientation
BCBSTX Provider Orientation
Healthy Texas Women (HTW) and Women Plus
Service Coordination Overview Webinar
Utilization Management (UM) Provider Orientation Webinar
HEDIS Quick Reference Provider Webinar
Children and Pregnant Women (CPW)
Texas Health Steps (THSteps)
Provider Website Navigation Webinar
Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid hosts 30-minute webinar sessions to learn more about Electronic Visits Verifications (EVV) system and process. Registration is required for webinar, select your preferred date and time below.
Note: All times indicated are Central Time (CT)
EVV Regulatory Compliance Reports Training
New EVV Providers Orientation
EVV Visit Maintenance Unlock Request
New EVV FMSAs Orientation
EVV Claims Matchting
New EVV CDS Employers Orientation
EVV HHS & TMHP Website Training
EVV Claims Rejections
EVV Usage Score
For more information on EVV, refer to the EVV Page.
If you have questions, please use the EVV email: BCBSTX_EVV_Questions@bcbstx.com
Availity participating providers can enroll in webinars and learn to submit electronic data interchange (EDI) batches using Availity's "Send and Receive EDI Files" functionality, interpret EDI reports, and set your EDI reporting preferences. Check the Availity website and our Availity Educational Webinar Sessions page for the following available training:
Availity® Essentials Authorizations and Referrals Tools Learn how to electronically submit prior authorization and referral requests handled by BCBSTX Medical Management using Availity Essentials Authorizations & Referrals tool.
Availity Essentials Claim Status, Clinical Claim Appeals & Message This Payer Learn how to efficiently verify detailed claim status, submit clinical claim appeals and send secure messages to Blue Cross and Blue Shield of Texas (BCBSTX) for claim management questions online.
Availity Essentials Orientation - Save Time and Go Online Join us for a review of electronic transactions, provider tools and helpful online resources.
Remittance Viewer & Reporting On-Demand via Availity Essentials These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX.
BCBSTX makes no endorsement, representations or warranties regarding any products or services offered.
eviCore and BCBSTX periodically will be hosting orientation sessions for providers for various care categories. In addition, eviCore provides ongoing training on the eviCore implementations site. Refer to the eviCore Webex page to register and then select the menu bar symbol located on the left-side of the webpage and select "Webex Training". The "Live Sessions" page will display. Please retain the confirmation email. Use the link and toll-free phone number to access your training.
Questions, please reach out to the Texas Medicaid Network Department.
