When you enroll in a Blue Cross and Blue Shield of Texas plan, you have access to a health advocate*. Health advocates serve as a personal assistant for your health care needs.
You can contact a health advocate to address your specific medical benefits questions.
They can help you and your covered family members:
- Get personal assistance with your health care matters
- Understand your health benefits
- Talk to a BCBSTX clinician about health questions
- Sort out a new diagnosis and what to do next
- Shop for quality, lower-cost health care
Call 1-877-208-5306 (weekdays 7 a.m. to 7 p.m. CT).
* Health advocates do not replace the care of a doctor and you should talk to your doctor about any medical questions or concerns.