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Travel Resource Services™

Safe and Worry-Free Travel

Whether traveling for business or pleasure, a trip can be disrupted by a medical emergency, a lost prescription, civil unrest or even a death. That’s why we offer Travel Resource Services. The service includes emergency medical assistance, repatriation of remains, financial, legal and translation assistance, as well as access to other critical services and resources.

Travel Resource Services is available to covered members and their families traveling for business or pleasure at least 100 miles from their home.

Help When and Where You Need It

With Travel Resource Services, travelers have a team on their side to help them manage emergency situations and cope with the unexpected:

  • Emergencies: medical emergencies; transportation of loved ones, dependants and traveling companions in case of hospitalization; cash advance; legal help or bail; emergency communication and arrangements.
  • Logistical help: physician and dentist referrals; prescription and eyeglass replacement; finding an interpreter for phone or written translation; locating lost or stolen items, such as luggage.
  • Pre-Trip planning: visa and passport information; information on inoculation and immunization requirements; cultural information; weather forecasts; embassy and consulate referrals; foreign exchange rates; travel advisories.
  • Covered expenses:* medically necessary evacuation or return home; family member transportation to hospital; dependent children transportation; return of mortal remains.

Travel Resource Services is administered by Assist America, Inc. Assist America is an independent organization that does not provide Blue Cross and Blue Shield of Texas or Dearborn Life Insurance Company products or services. Assist America is solely responsible for the products and services provided through Travel Resource Services.

* Coverage is up to a maximum of $150,000 and must be verified by Assist America first. Approval subject to the program guidelines.