Health Advocates

Health advocates serve as a personal assistant for your health care needs. And you may contact a health advocate to address your medical benefits questions.

They can help you and your covered family members:

• Get personal assistance with your health care matters
• Understand your health benefits
• Talk to a BCBSTX clinician about health questions
• Sort out a new diagnosis and what to do next
• Shop for quality, lower-cost health care
• Earn cash rewards for making smart health care choices

A Health Advocate can provide personalized help with:

• Caregiver Support: Guidance and resources for caring for a loved one
• Connect to Care: Help finding doctors, scheduling appointments and navigating the system
• Diabetes Navigation: Support managing diabetes and understanding treatment options
• End‑of‑Life Planning: Assistance with decisions, documents and care planning
• Gender Affirmation Support: Help accessing affirming care and resources
• Veteran Support: Navigation tailored to the needs of veterans and their families

It’s easy to reach a health advocate. Call 1-866-492-4911