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Whether it’s an annual checkup, knocking out a nasty flu bug or a middle-of-the-night emergency, our network of skilled care providers and facilities are here to take good care of you and your family.
MDLIVE requires credit card information to verify eligibility and for missed, canceled or rescheduled behavioral health appointments. A $50 fee is only charged for canceled and rescheduled behavioral health appointments with less than 24 hours’ notice, or for missed behavioral health appointments. The $50 fee is an out-of-pocket expense and is not covered by your plan. To avoid this charge, cancel or reschedule behavioral health appointments more than 24 hours in advance.
Virtual Visits may be limited by plan. For providers licensed in New Mexico and the District of Columbia, Urgent Care service is limited to interactive online video; Behavioral Health service requires video for the initial visit but may use video or audio for follow-up visits, based on the provider’s clinical judgment. Behavioral Health is not available on all plans.
MDLIVE is a separate company that operates and administers virtual visits for Blue Cross and Blue Shield of Texas. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.
24/7 Nurseline is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.