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Tests and Testing Sites

Getting Tested

If you think you may have the virus or have been exposed to someone who has it:

  • Call your doctor. Your doctor can order a COVID-19 diagnostic test and coordinate your testing at an in-network lab or pharmacy.
  • If you don’t have a primary care doctor, we can help you find one. Call us at the Customer Service number on your BCBSTX member ID card.
  • You can also find an in-network doctor by logging in to Blue Access for MembersSM or downloading the BCBSTX app to use our Provider Finder®, under “Find Care In-Network.”

Some things to know about testing:

  • COVID-19 diagnostic tests are covered at your regular benefit level, the same as other diagnostic tests, such as flu or strep.
  • Some testing locations may not be in your health plan’s network, and you may pay more by using an out-of-network site.
  • Some labs may not provide testing without a doctor’s order.
  • Ask your doctor to refer you to an in-network testing site.
  • Find out if the testing site is charging a separate/additional fee to give you the test, and exercise caution if visiting a non-State regulated or out-of-network “pop-up” testing site which may not have the same standards or billing practices as an in-network provider with your health plan. 

At-home testing

  • Over-the-counter COVID-19 tests are not covered by your medical or pharmacy benefits. 

Benefits for members of self-funded plans may vary. If you are unsure what your plan covers, contact your benefits administrator or call BCBSTX Customer Service at the number listed on your member ID card.

 

1To download the BCBSTX app, text BCBSTXAPP to 33633 or search for BCBSTX in the Apple App Store or Google Play. Message and data rates may apply.