Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082

General Information: 972-766-6900
TTD: 735-2989

Make a Payment

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Individual Products
Under 65 New Enrollment 800-531-4456
Under 65 Customer Service
(Existing members with health insurance plans including HMO and PPO)
888-697-0683
Medicare Supplement Customer Service 800-654-9390
Dental Indemnity USA 800-820-9994
Group Product Contacts
PPO/POS/Indemnity Plans
(8 a.m. to 8 p.m. CST)
800-521-2227
HMO Blue Texas Plans
(8 a.m. to 8 p.m. CST)
877-299-2377
Dental 800-521-2227
BCBSTX Behavioral Health (non-HMO)
(Monday to Friday 8 a.m. to 6 p.m. CST)

Magellan Behavioral Health (HMO Only)
(Monday to Friday 8 a.m. to 6 p.m. CST)
800-528-7264


800-729-2422
Membership Department 800-445-2227
Human Resources
Human Resources Inquiries 866-977-7378
Regional Sales Offices (POS)
Amarillo

7901 Wallace Boulevard
Amarillo, TX 79124
806-371-3000
800-403-4650
Austin

9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759
800-336-5696
Beaumont

2615 Calder Street, Suite 700
Beaumont, TX 77702
409-896-0100
Corpus Christi

4444 Corona Drive, Suite 120
Corpus Christi, TX 78411
361-878-1600
800-442-1685
Dallas/Fort Worth

1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082
800-399-5831
Houston

1800 West Loop Freeway South, Suite 600
Houston, TX 77027
713-354-7000
800-235-0796
Lubbock

5225 South Loop 289, Suite 207
Lubbock, TX 79424
800-399-5831
San Antonio

17806 IH 10 West, Building 2, Suite 200
San Antonio, TX 78257
210-558-5100
Tyler

3800 Paluxy Drive, Suite 540
Tyler, TX 75703
800-259-3668
Claims and Correspondence
Mail to: Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
Supplier Registration
Supplier Registration  If you are interested in conducting business with Blue Cross and Blue Shield of Texas, this link takes you to our Supplier Registration Portal.