Revised Electronic Visit Verification (EVV) Policy Handbook by March 1, 2022

Blue Cross and Blue Shield of Texas (BCBSTX) is sharing information from Texas Health and Human Commission (HHSC)

February 23, 2022

What’s New

The Electronic Visit Verification Policy Handbook will be revised.

Action Now

The handbook’s policies are effective Mar. 1, 2022 and include EVV standards and policy requirements for:

  • Program providers
  • Financial Management Services Agencies (FMSA)
  • Consumer Directed Services employers (CDS)
  • Payers such as HHSC and BCBSTX

The handbook revisions include clarification and corrections to the policies on the HHSC EVV webpage and will publish revisions . The EVV Policy Handbook Revision Log – March 2022, will list the March 1, 2022 revisions. This information will be posted in the EVV Policies section of the BCBSTX EVV Webpage.


For questions, please submit via email