Your Questions
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I’m an HMO member and my primary care provider was reassigned during the negotiation. Now that they’re back in-network, what if I want to return to my Amarillo Medical Specialists PCP?
As always, you may change your PCP selection at any time.
To review your PCP online:
- Register for or log in to your member account online or use the BCBSTX App
- Scroll down and select your current provider in the Your Care Team section
- Review the PCP listed
If you want to change your PCP online:
- In the Primary Care Provider section, select Change PCP
- Use the Search by Provider options and map to find available providers
- Click on a provider to select that provider
- Choose Change PCP
You can also search in-network doctors by visiting bcbstx.com and selecting Find Care, or by visiting your online provider directory.
If you have any questions or need assistance, call us at the number on your member ID card.
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Why does BCBSTX negotiate reimbursement rates and terms with health care providers?
Our goal is to keep giving you access to a broad network of providers at fair prices. We watch the market closely to make sure we offer competitive rates to providers. This helps lower the cost of your premiums.
As a member-owned organization, we know you expect us to protect your health care dollars. The rates we negotiate with providers impact the amount you pay. Health care is a major cost for many people, and we owe it to you to keep prices down.
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I have a Blue Cross and Blue Shield plan other than BCBSTX. Am I impacted?
This negotiation may affect Blue Cross and Blue Shield members with plans in other states who access Amarillo Medical Specialists. Call the number on your member ID card to review your plan’s coverage or for help finding in-network options.