05/21/2025
Take Action Now
The Cultural Competency Provider Training is available on the Blue Cross and Blue Shield of Texas Medicaid Provider Training section under “Related Resources”.
Why it matters
BCBSTX values the diversity of our members and providers. This training will help providers effectively deliver health care services that meet the social, cultural, and linguistic needs of our members.
Overview of Cultural Competency training
- Cultural diversity in the U.S. and in Texas
- Implementing CLAS Standards
- The benefits of providing culturally competent health care
- Working with culturally diverse patients
- Tools and resources
How long is the training
This training is offered online through Brainshark, a web-based platform, and is entirely self-paced, meaning you can complete it at your own pace. It takes less than 15 minutes to finish and requires registration on the Brainshark website.
Questions
If you have questions or require assistance, please reach out to our Medicaid Provider Network Team at 855-212-1615 or email Texas Medicaid Network Department.