Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid Emergency Disaster Plan 

January 31, 2023

What is defined as an Emergency Disaster:

An event of a Presidential emergency declaration, a Presidential (major) disaster declaration, a declaration of emergency or disaster by a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, but absent of a 1135 Waiver by the Secretary.

Emergency Disasters include the following:

  • Freezing Weather
  • Power Outages
  • Tornadoes and Severe Storms
  • Hurricanes and Tropical Storms
  • Floods
  • Wildfires
  • Earthquakes
  • Drought
  • Incidents of Mass Violence

What providers need to do:

In case of an emergency or disaster, reach out to your Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid Network Team at 1-855-212-1615 or submit by email to Texas Medicaid Network Department.

A network representative will respond within 2 hours.


 If you have any questions, please reach out to your network team: