Telehealth New Place of Service (POS) Code (10) Available January 1, 2022

What is New?

Effective January 1, 2022, a new place of service (POS) code 10 is available for providers who provide telehealth services to patients who attend telehealth appointments in their own homes.

Providers should continue to use POS code 02 when telehealth is provided and the patients attends the telehealth appointments anywhere other than their own home (e.g., a hospital or skilled nursing facility).


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The above material is for informational purposes only and is not a substitute for the independent medical judgment of a physician or other health care provider. Physicians and other health care providers are encouraged to use their own medical judgment based upon all available information and the condition of the patient in determining the appropriate course of treatment. References to other third-party sources or organizations are not a representation, warranty or endorsement of such organization. Any questions regarding those organizations should be addressed to them directly. The fact that a service or treatment is described in this material is not a guarantee that the service or treatment is a covered benefit and members should refer to their certificate of coverage for more details, including benefits, limitations and exclusions. Regardless of benefits, the final decision about any service or treatment is between the member and their health care provider.