Behavioral Health

Behavioral Health Services are provided by Magellan Health Services. Magellan Behavior Health Services coordinates all behavioral health (mental health and chemical dependency) services for Medicaid (STAR),  CHIP, and STAR Kids members.

Contact Magellan Health Services or call 1-800-788-4005

For prior authorization, benefits, eligibility, or claims status or questions contact Magellan at 1-800-327-7390

Effective 6/27/2022, a Behavioral Health Service Coordination can help members manage complex conditions related to mental health and substance use. Providers can refer members by contacting 1-877-214-5630.  

Magellan’s Primary Care Physician (PCP) Toolkit

Many times, primary care physicians are the first place a member goes when they have a problem. Magellan’s PCP toolkit represents Magellan’s commitment to promote integration of medical and behavioral health services toward the goal of better overall outcomes for patients. Magellan’s Medical Providers’ Behavioral Health Toolkit gives medical practitioners the information and screening tools needed to assist in making behavioral health referrals.

Postpartum Depression Toolkit Available

Postpartum depression is a common, potentially serious and sometimes life-threatening condition. It is important to note that depression can occur during pregnancy as well as after the baby is born.

The new Texas Clinician’s Postpartum Depression Toolkit is intended to be a resource for Texas clinicians on screening, diagnosis and treatment of postpartum depression. The toolkit includes coverage and reimbursement options for postpartum depression through Medicaid, CHIP, the Healthy Texas Women Program, the Family Planning Program and other referral options.

You can download the toolkit here. Please email with any questions.