An eligibility inquiry should be completed prior to rendering services to verify member coverage information.
BCBSNM
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- Member Login
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Eligibility
Verify Medicaid STAR, CHIP, or STAR Kids eligibility
- Customer Service
Medicaid (STAR) and CHIP: 1-877-560-8055
STAR Kids: 1-877-784-6802
8:00 a.m. – 8:00 p.m. CST - www.availity.com
(registration required)
BCBSTX Medicaid Preferred Search options- Payer ID: HCSVC
- Alpha prefix (e.g., ZGT) + Subscriber ID (Subscriber ID on the BCBSTX card)
- Alpha prefix (e.g., ZGT) + 9-digit Medicaid/CHIP ID
- 24/7 Nurse Advice Line – 1-855-802-4611, TTY 71
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