Provider Medicaid Homepage

Network Participation Opportunity

To request a STAR, CHIP, or STAR Kids Network Participation Agreement, please refer to Request Contract/Agreement/Network Participation on the Network Participation page. Please note: that additional credentialing is not required for those providers already credentialed in the STAR, CHIP, or STAR Kids networks and whose credentialing is current.

For counties outside the Travis and Central Medicaid Rural Service Area, please contact the Medicaid Network Department at 1-855-212-1615 or via email at

Medicaid Service Area

BCBSTX Medicaid STAR, CHIP, and STAR Kids are in multiple Service Areas within Texas.

Download Service Area PDF

Medicaid Clinical & Administrative Advisory Committee (MCAAC)

The MCAAC for your STAR Kids service area can provide reviews, recommendations and support for best practice information and quality care.

Learn more about the MCAAC

Report Fraud, Waste, or Abuse

Texas Health and Human Services Commission

Texas Medicaid and Healthcare Partnership

Texas Department of Family and Protective Services

Provider Customer Service Numbers

STAR, CHIP: 1-877-560-8055
STAR Kids: 1-877-784-6802
8:00 a.m. to 8:00 p.m. CST, M–F

Behavioral Health -Magellan

Provider Hotline: 1-800-327-7390

Interpreter Services
Texas Relay 1-800-735-2988 TTY: 711
Language Interpreters -
STAR/CHIP 1-800-657-6061
STAR Kids 1-877-688-1811

Need to reference our Provider Manuals?

STAR Kids Provider Manual

STAR and CHIP Provider Manual

AvailityTM Provider Portal- Eligibility, Benefits and Claims

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Demographic Change Request