How Do I Keep My Medicaid Plan?
Have you been on the Blue Cross and Blue Shield of Texas (BCBSTX) Medicaid plan since the COVID-19 pandemic began? Now, the continuous Medicaid coverage requirement is ending and it’s time to renew your Medicaid. If you do not renew, you may lose your coverage. Texas is starting renewals again to see if you are still eligible.
Don't risk losing your coverage! Here’s how to complete your renewal:
1. Make Updates
The best way to protect your benefits is to make sure Texas Health and Human Services Commission (HHSC) has your most up-to-date contact information.
- Make updates online at yourtexasbenefits.com.
- Create an account to keep your information up-to-date.
- Log in and select “Manage” to confirm or update your account information.
- Select “Details” and report a change to confirm or update your name, address, phone number and email.
- You can also make updates on the HHSC Mobile App or call 2-1-1.
2. Renew Your Benefits
- Before your benefits end, HHSC will send you a notice by mail (or an email if you signed up to go paperless).
- Follow the instructions in the notice as quickly as possible to renew your STAR benefits.
- You can log in to yourtexasbenefits.com and go to "Select Details,” then “Time to renew.”
- Be sure to turn in proof of income and any other information you are asked to provide.
Don’t miss your benefit interview call from HHSC! Their interview number is 1-737-867-7700. Add it to your phone contacts so you know it is them when they call.
Don’t delay – please check to see if you need to renew.
Frequently Asked Questions About the COVID-19 Public Health Emergency
Get answers to questions you may have with the public health emergency FAQs.
What if I Don't Qualify for Medicaid?
If you no longer qualify for Medicaid, you may be able to get another health plan. You could be eligible to get help paying for a plan through premium tax credits or cost-sharing assistance.
Learn about BCBSTX individual and family health insurance plans. We want you to stay covered.