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According to the Federal Communications Commission (FCC), criminals are using COVID-19 as an opportunity to steal identities and commit health care fraud.
Why it matters: In some cases, scammers might tell members that they'll send them a COVID-19 test, masks or other items in exchange for their Blue Cross and Blue Shield of Texas (BCBSTX) health plan ID number or personal information. Members should be wary of unsolicited requests for their ID number or other personal information.
Reminder: Government agencies will never call you to ask for personal information or money.
Members who receive a call, email, text or mail should ask themselves these questions: