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Blue Cross and Blue Shield of Texas
901 S. Central Expressway
Richardson, Texas 75080
General Information: (972) 766-6900
Automated Job Line: (972) 766-5364
TDD: (800) 735-2989 (for the hearing-impaired)
Customer Service Numbers
Internet Help Desk
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(888) 706-0583
Monday - Friday 7 a.m. - 10 p.m. CST
Saturday 7 a.m. - 3:30 p.m. CST
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Group Products
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For Customer Service please call the number on the back of your ID card, or call one of the following numbers:
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PPO/POS/Indemnity Plans
(8 a.m. to 8 p.m. CST)
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(800) 521-2227
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HMO Blue Texas Plans
(7:30 a.m. to 6 p.m. CST
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(877) 299-2377
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In Houston area, Austin, Corpus Christi and San Antonio call
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(800) 833-5318
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Dental
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(800) 521-2227
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Magellan Behavioral Health
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(800) 729-2422
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Membership Department
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(800) 445-2227
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Producer Contact Numbers
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Sales Office
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Local Number
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Toll-Free Number
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Dallas/Fort Worth
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(972) 855-9000
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(800) 399-5831
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Tyler
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(903) 597-8737
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(800) 259-3668
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Austin
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(512) 349-4800
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(800) 336-5696
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San Antonio
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(210) 357-5300
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Not Available
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Waco
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(254) 296-7900
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Not Available
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El Paso
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(915) 496-6756
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(800) 403-4650
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Amarillo
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(806) 356-3930
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(800) 403-4650
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Lubbock
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(806) 798-1026
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(800) 403-4650
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Abilene
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(325) 793-4284
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(800) 403-4650
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Midland
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(432) 620-1400
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(800) 343-4709
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San Angelo
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(325) 224-2170
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(800) 403-4650
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Beaumont
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(409) 896-0100
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Not Available
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Houston
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(713) 354-7000
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(800) 235-0796
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Corpus Christi
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(361) 878-1600
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(800) 442-1685
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Harlingen
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(956) 440-2850
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(800) 829-4120
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Individual Products
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Agent Service Representative
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(800) 531-4457
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Medicare Supplement
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(800) 654-9390
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Dental Indemnity USA
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(800) 820-9994
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Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
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