Blue Access for Producers

Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: (972) 766-6900
TDD: (800) 735-2989 (for the hearing-impaired)

Customer Service Numbers
Group Products

For Customer Service please call the number on the back of your ID card, or call one of the following numbers:

PPO/POS/Indemnity Plans
Monday to Friday 8 a.m. to 8 p.m CT

(800) 521-2227

HMO Blue Texas Plans
Monday to Friday 8 a.m. to 8 p.m. CT

(877) 299-2377

Dental
Monday to Friday 8 a.m. to 6 p.m. CT

(800) 521-2227

Behavioral Health Services (Non-HMO)
Monday to Friday 8 a.m. to 6 p.m. CT

(800) 528-7264

Magellan Behavioral Health (HMO Only)
Monday to Friday 8 a.m. to 6 p.m. CT

(800) 729-2422

Membership Department
Monday to Friday 8 a.m. to 6 p.m. CT

(800) 445-2227

 

Contact List for Local Sales Offices

Sales Office

Phone Number

Amarillo

7901 Wallace Boulevard
Amarillo, TX 79124

(806) 371-3052

Austin

9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759

(800) 336-5696

Beaumont

2615 Calder Street
Suite 700
Beaumont, TX 77702

(409) 896-0100

Corpus Christi

4444 Corona Drive
Suite 120
Corpus Christi, TX 78411

(800) 442-1685

Dallas/ Fort Worth

1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082

(800) 399-5831

Houston

1800 West Loop South
Suite 600
Houston, TX 77027

(800) 235-0796

Lubbock

5225 South Loop 289
Suite 207
Lubbock, TX 79424

(800) 399-5831

San Antonio

17806 IH 10 West, Building 2
Suite 200
San Antonio, TX 78256

(210) 558-5100

Tyler

3800 Paluxy Drive
Suite 540
Tyler, TX 75703

(800) 259-3668

 

Producer Sales and Services for Individual Products 

Producer Sales Unit
Please provide your Producer # with email inquiries.

(800) 531-4457

Retail Producer Services

(888) 697-0679

Dental Indemnity USA (sold with medical coverage)

(800) 820-9994

Medicare Supplement Customer Service Representative

(800) 654-9390

 

Producer Service Center for Group and Individual 

For questions, other than sales, benefits and membership.

Producers (Agents/Brokers) who need assistance with any of the following issues should contact the Producer Service Center at (855) 782-4272 or by email:

Individual and Group Commission inquiries
Producer of Record requests, instruction, submission and status
Book of business transfers, instruction, submission and status
Producer contracts
Producer appointments
Licensing inquiries
General inquiries regarding PDP certifications
General inquiries regarding PDP Referral programs where applicable
General inquiries for any other producer related issues, excluding membership inquiries such as benefits etc.


Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

 

Blue Access for Producers
Blue Access for Producers
Hours of Operation: 24/7
Blue Access Internet Help Desk
Monday to Friday 7 a.m. to 10 p.m. CT
Saturday 7 a.m. to 3:30 p.m. CT
(888) 706-0583
Have a comment about Blue Access for Employers? Send us an email