Contact Us
Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: (972) 766-6900
TDD: (800) 735-2989 (for the hearing-impaired)
| Customer Service Numbers | |
|---|---|
| Group Products | |
For Customer Service please call the number on the back of your ID card, or call one of the following numbers: |
|
| PPO/POS/Indemnity Plans Monday to Friday 8 a.m. to 6 p.m CT Hearing-impaired line 24/7 |
(800) 521-2227
(800) 735-2988 |
HMO Blue Texas Plans |
(877) 299-2377
|
Dental |
(800) 521-2227 |
Behavioral Health Services |
(800) 528-7264 |
Membership Department |
(800) 445-2227 |
| Contact List for Local Sales Offices | ||
Sales Office |
Local Number |
Toll-Free Number |
Abilene |
(325) 793-4284 |
(800) 403-4650 |
Amarillo |
(806) 371-3052 |
(800) 403-4650 |
Austin |
(512) 349-4800 |
(800) 336-5696 |
Beaumont |
(409) 896-0100 |
Not available |
Corpus Christi |
(361) 878-1600 |
(800) 442-1685 |
Dallas/ Fort Worth |
Not available |
(800) 399-5831 |
El Paso |
(915) 496-6756 |
(800) 403-4650 |
Harlingen |
(956) 440-2850 |
Not available |
Houston |
(713) 663-1100 |
(800) 235-0796 |
Lubbock |
(806) 798-1026 |
(800) 403-4650 |
Midland |
(432) 620-1400 |
(800) 343-4709 |
San Angelo |
(325) 224-2170 |
(800) 403-4650 |
San Antonio |
(210) 357-5300 |
Not available |
Tyler |
(903) 597-8737 |
(800) 259-3668 |
Waco |
(254) 296-7900 |
Not available |
| Individual Products | |
Individual Products Direct Sales Representative / Customer Service Representative |
(800) 531-4457 |
Dental Indemnity USA (sold with medical coverage) |
(800) 820-9994 |
Medicare Supplement |
(888-731-0415) |
Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
| Blue Access for Employers | |
| Blue Access for Employers® |
Hours of Operation: Monday to Friday 6 a.m. to 11:30 p.m. CT Saturday 6 a.m. to 3:00 p.m. CT |
| Blue Access Internet Help Desk Monday to Friday 7 a.m. to 10 p.m. CT Saturday 7 a.m. to 3:30 p.m. CT |
1 (888)706-0583 |
| Have a comment about Blue Access for Employers? | Send us an email |
