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Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082


General Information: (972) 766-6900
TTD: 735-2989

Send Payment to:

Blue Cross and Blue Shield of Texas
P.O. Box 660858
Dallas, TX 75266-0858

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Group Product Contacts
PPO/POS/Indemnity Plans
(8 a.m. to 8 p.m. CST)
(800) 521-2227
HMO Blue Texas Plans
(8 a.m. to 8 p.m. CST)
(877) 299-2377
Dental(800) 521-2227
BCBSTX Behavioral Health (non-HMO)
(Monday to Friday 8 a.m. to 6 p.m. CST)

Magellan Behavioral Health (HMO Only)
(Monday to Friday 8 a.m. to 6 p.m. CST)
(800) 528-7264


(800) 729-2422
Membership Department(800) 445-2227
Individual Products
Individual Sales Representative
(New Business Sales)
(800) 531-4456
Customer Service Representative
(Existing Members)
(888) 697-0683
Medicare Supplement Customer Service Representative(800) 654-9390
Dental Indemnity USA(800) 820-9994
Human Resources
Human Resources Inquiries(866) 977-7378
Regional Sales Offices (POS)
Amarillo

7901 Wallace Boulevard
Amarillo, TX 79124
(806) 371-3000
(800) 403-4650
Austin

9442 Capital of Texas Highway, North
Suite 500, Arboretum Plaza II
Austin, TX 78759
(800) 336-5696
Beaumont

2615 Calder Street, Suite 700
Beaumont, TX 77702
(409) 896-0100
Corpus Christi

4444 Corona Drive, Suite 120
Corpus Christi, TX 78411
(361) 878-1600
(800) 442-1685
Dallas/Fort Worth

1001 E. Lookout Drive
Building B, 14th Floor
Richardson, TX 75082
(800) 399-5831
Houston

1800 West Loop Freeway South, Suite 600
Houston, TX 77027
(713) 354-7000
(800) 235-0796
Lubbock

5225 South Loop 289, Suite 207
Lubbock, TX 79424
(800) 399-5831
San Antonio

17806 IH 10 West, Building 2, Suite 200
San Antonio, TX 78257
(210) 558-5100
Tyler

3800 Paluxy Drive, Suite 540
Tyler, TX 75703
(800) 259-3668
Claims and Correspondence
Mail to:Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
Supplier Registration
Supplier Registration If you are interested in conducting business with Blue Cross Blue Shield of Texas, this link takes you to our Supplier Registration Portal.

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