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Contact Us

If you have questions about your benefits, contact customer service at 1-866-882-2034, anytime, 24 hours a day, seven days a week*.

Mailing Address for Claims
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

*With the exception of BCBSTX observed holidays (New Year’s Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Day After, Christmas Day)