24/7 Nurseline

We have a 24-hour Nurse Advice Line to answer your health care questions any time you need it. The 24 Hour Nurseline has highly trained nurses that can help you decide what to do to get your family feeling better fast.

If an unexpected medical situation arises, a nurse can help you decide if you should call your doctor, visit the ER or urgent care, or treat the problem yourself. A nurse can also let you know if you can wait to see the doctor the next day. You can talk to a nurse in your own language about any health problem.

Teens may also call the Nurseline and speak to a nurse in private about teen health issues.

You can also listen to audio tapes on hundreds of health topics, such as:

  • Pregnancy
  • Diabetes
  • Children’s health
  • High blood pressure
  • Sexually transmitted diseases such as HIV/AIDS

They will help you 24 hours a day, 7 days a week. Call the 24/7 Nurseline at 877-351-8392. If you have hearing or speech loss, you can call the TTY line toll-free at 800-386-4424.

Note: This Value Added Service has no limitations. Members may access the Nurseline at any time.

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Contact Us
  • 1-888-657-6061 (TTY 7-1-1)
  • 8 a.m. to 8 p.m. Central Time
    Monday through Friday
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