Please Join Blue Cross and Blue Shield of Texas for Informative STAR and CHIP Training Webinars

April 17, 2012

Blue Cross and Blue Shield of Texas (BCBSTX) is pleased to announce that the Texas Health and Human Services Commission (HHSC) has awarded BCBSTX a contract to provide managed care services to the state’s Medicaid STAR and Children's Health Insurance Program (CHIP). BCBSTX will serve eight counties in the Travis Service Area, including Bastrop, Burnet, Caldwell, Fayette, Hays, Lee, Travis, and Williamson.

BCBSTX is hosting Provider Training webinars. These webinars will give providers and their staff an orientation to BCBSTX STAR and CHIP programs and services.

Your Opinion Matters

Because your opinions matter to BCBSTX, you will be asked to share your comments about the webinars in a brief evaluation at the conclusion of the session. We also use this as confirmation of your attendance.

View Evaluation 


The PowerPoint presentation from your session will be available for you to download by clicking on the handouts icon in the top right corner of the webinar. We encourage you to save a copy to share with your team or for future reference. Materials may also be obtained on our website.

View Presentations:

Medicaid (STAR) & CHIP Training Sessions
Note: All webinars are scheduled from 12 Noon – 2 p.m., Central Time.
Schedule for May 2012
Wednesday, May 9 Note 3 Wednesday, May 23 Note 2
Schedule for June 2012
Wednesday, June 6 Note 4 Wednesday, June 20 Note 3
Schedule for July 2012
Tuesday, July 10 Note 3 Wednesday, July 18 Note 5
Wednesday, July 26 Note 6
Schedule for August 2012
Tuesday, August 7 Note 3 Wednesday, August 23 Note 7
Schedule for September 2012
Tuesday, September 11 Note 3 Wednesday, September 19 Note 8
Wednesday, September 27 Note 9
Schedule for October 2012
Wednesday, October 3 Note 4 Thursday, October 25 Note 7
Schedule for November 2012
Tuesday, November 6 Note 3 Thursday, November 15 Note 2
Note 1: Ancillary Provider Training – Overview of billing and authorization requirements
Note 2: Texas Health Steps – Provide clinical overview of the components of THSteps, information for the identification of children of Migrant Farm workers
Note 3: Provider Orientation - Comprehensive Overview
Note 4: Medical Management Webinar – Provide an overview of the authorization guidelines, any updates, and an overview of the authorizations/referrals process
Note 5: Provider Network and Credentialing – Provide an overview of the Credentialing process and Network requirements
Note 6: Provider Cultural and Linguistic Toolkit – Provide training on UniCare’s Cultural toolkit used to heighten awareness of cultural sensitivity, and to provide information to access interpreter services
Note 7: OB/GYN Provider Training – Provide information regarding newborn notification report, Pregnancy Notification report, and to describe the process to report high risk pregnancies to case management
Note 8: Medicaid Bulletin Updates – Provide updates outlined in the Medicaid Bulletin issued by HHSC/TMHP
Note 9: Claims & Billing Webinar – Discuss unique Claims & Billing requirements. Also, briefly discuss prior authorization process.


View Instructions for Provider Training Webinars 


Please call your local Network Management office in Austin at 512-349-4876 or 800-336-5696 (press 1, enter extension 44876).