835 ERA Files Displaying '0' in the Check Number Field for Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM
Some providers may receive duplicate 835 Electronic Remittance Advice (ERA) files for claims that were originally processed in 2016 and correctly adjusted by Blue Cross and Blue Shield of Texas (BCBSTX) in 2017. These duplicate 835 ERA files will display a "0" in the TRN02 check number field. If you experience this situation, you should refer to the previously delivered BCBSTX 835 ERA where the claim was correctly adjusted to verify the claim payment and check number information.
Specifically, this information pertains to providers receiving ERA files from BCBSTX for Blue Cross Medicare Advantage (PPO) and Blue Cross Medicare Advantage (HMO).
We appreciate your cooperation and apologize for any inconvenience this issue may cause your practice.
Please share this notice with your software vendor, billing service or clearinghouse, if applicable.