Online Member Liability Estimator Out-of-area Transaction Issue

October 18, 2012

Blue Cross and Blue Shield of Texas (BCBSTX) Member Liability Estimator (MLE) transactions are currently functioning intermittently for out-of-area (BlueCard®) patient requests. Requests for local BCBSTX members are functioning properly. BCBSTX MLE tools include the CareCost EstimatorSM (Availity®), RealEstimateSM (RealMed®) and eCare® (Passport/Nebo Systems). Your patience is appreciated as internal teams work to resolve this issue as quickly as possible.

Availity is a registered trademark of Availity, L.L.C. eCare is the registered trademark of Nebo Systems, a division of Passport Health Communications, Inc. RealMed is a registered trademark of RealMed Corporation, an Availity Company. Availity, L.L.C., Passport/Nebo Systems and RealMed Corporation are independent third party vendors and are solely responsible for their products and services.