Electronic Remittance Advice (ERA) Errors

August 10, 2011

Recently, in preparation for the conversion to ANSI Version 5010, Blue Cross and Blue Shield of Texas (BCBSTX) experienced a significant increase in out-of-balance issues at the claim level, as well as the service and patient share line levels. This claim system issue impacted some ERA ANSI Version 4010A1 835 transactions with the production date of Aug. 1, 2011. 

Please note that the above issue was resolved as of Aug. 2, 2011. “Corrected” ERA (ANSI 835) files will be provided on a “request only” basis by contacting our Electronic Commerce Center at 800-746-4614. 

We apologize for any inconvenience that this issue may have caused.