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MDLIVE® can treat a lot of conditions, but not everything. The information below will help you better understand when antibiotics makes sense, when you may need an office or emergency room visit instead of a telehealth visit, and what medications we cannot prescribe or refill.
Our providers can manage a lot of issues, but there are some conditions which are best done in person. Please read below to make sure you understand if you have a situation that may require a physical visit to a doctor.
These are more serious conditions where we recommend you make an office appointment, or for emergency situations — go to an emergency room or call 911.
These are medications which our doctors do not prescribe for any reason.