Legal and Privacy

Terms of Use and Privacy Statement

Welcome to the Blue Cross and Blue Shield of Texas (BCBSTX) website. Please read the following important information, as it describes the policies governing the use of this website, including information concerning privacy, security, links to other websites, copyright infringement and more.

Read the full Terms of Use and Privacy Statement


Privacy Practices Notice and Forms

Privacy Practices Notice: BCBSTX is required by federal and state law to provide a Privacy Practice Notice to our Medicaid members covered under a BCBSTX plan. This notice explains how we use and disclose personal health and financial information about our members. You may access a copy below.

Privacy Forms: Under federal law, you also have certain rights related to your privacy. You can make a request regarding these rights by clicking the link below to download a copy of the appropriate Privacy Form.

View the Privacy Practices Notice and access Privacy Forms


Copyright Infringement Notification

If you are a copyright owner or agent and believe that any content on the BCBSTX website infringes upon your copyrights, get information about what information to provide and how to contact us.

View notice


Non-Discrimination Notice

We provide free communication aids and services for anyone with a disability or who needs language assistance. We do not discriminate on the basis of race, color, national origin, sex, gender identity, age or disability.

View notice PDF Document


Code of Business Ethics and Conduct

BCBSTX is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations. BCBSTX has adopted a Code of Business Ethics and Conduct PDF Document for our employees, as well as a Vendor Code of Business Ethics and Conduct PDF Document for those vendors who conduct business with us and/or provide services to our customers.