LEGAL AND PRIVACY
Welcome to the Blue Cross and Blue Shield of Texas (BCBSTX) website. Please read the following important information, as it describes the policies governing the use of this website, including information concerning privacy, security, links to other websites, copyright infringement and more.
Privacy Practices Notice and Forms
BCBSTX is required by federal and state law to provide our plan members with a notice about how we can use and disclose their personal health and financial information. Please note: Those who are covered by a self-funded group health plan should receive a Privacy Practices Notice from their employer. Contact your employer to request a copy.
Federal law also provides you certain rights related to your personal health information. You can exercise one of these rights by completing and returning a form. Access Privacy Forms
Copyright Infringement Notification
If you are a copyright owner or agent and believe that any content on the BCBSTX website infringes upon your copyrights, get information about what information to provide and how to contact us.
BCBSTX complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. You can view our non-discrimination notice for more information.
Code of Ethics and Conduct
BCBSTX is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations. BCBSTX has adopted a Code of Ethics and Conduct for our employees, as well as a Vendor Code of Ethics and Conduct for those vendors who conduct business with us and/or provide services to our customers.
BCBSTX Medical Policies and BCBSTX Clinical Payment and Coding Policies
Blue Cross and Blue Shield of Texas (BCBSTX) Medical Policies are based on scientific and medical research. They are often used as guidelines for coverage determinations in health care benefit programs. View Medical Policies
BCBSTX Clinical Payment and Coding Policies are based on criteria developed by specialized professional societies, national guidelines (e.g., Milliman Care Guidelines) and the CMS Provider Reimbursement Manual. Additional sources are used and can be provided upon request. The Clinical Payment and Coding Guidelines are not intended to provide billing or coding advice, but to serve as a reference. View Clinical Payment and Coding Policies