This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-975-6314.

BCBSTX Providing Premium Credits to Fully Insured Customers

October 8, 2020

Blue Cross and Blue Shield of Texas (BCBSTX) has announced premium credits to eligible existing fully insured customers. We’re providing about $104 million to fully insured employer customers to further support you during the COVID-19 pandemic.

We’re providing two different credits on November Customer Statements that reflect a percentage of October premium, based on benefit plan coverage and contract size:

  • 15% of medical premium for all fully insured group segments, regardless of size
  • 50% of dental premium only for those fully insured customers who have 51+ active dental contracts and offer BlueCare DentalSM coverage through BCBSTX

The company has obtained all necessary approvals.

Why are we providing the premium credit?
We've worked closely with our customers during the pandemic to understand the economic and health challenges you, your employees and our communities face.

Every decision we've made is through the lens of a long-term commitment to our members and our communities, with the goal to support our customers and members, just as we always have.

Do I need to do anything to take advantage of this program?
No. If you’re eligible, you’ll see the premium credit reflected in your November statement as a line item called COVID Relief Premium Credit.

The premium credits are the latest relief action our company has taken in response to the global health crisis.

If you have questions about the premium credit, please contact your account representative.