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From Our President

Blue Cross and Blue Shield of Texas (BCBSTX) is deeply connected to the communities we serve. Throughout 2021, COVID-19 continued to disproportionately affect many individuals and families in those very communities, so we got to work doing what we do best.

I can point to so many examples of employees who spent the last 12 months demonstrating our commitment to our purpose: To Do Everything In Our Power To Stand With Our Members in Sickness And In Health®, and our annual Corporate Social Responsibility report will share all of them with you.

Here are just a few highlights:

Blue Cross and Blue Shield of Texas Plan President James Springfield

The Caring Foundation of Texas Care Van® program, supported by BCBSTX, transported doses of the COVID-19 vaccine to community health clinics and school districts throughout the state to help vaccinate vulnerable residents, public school teachers and staff. 

BCBSTX awarded $1.8 million in Healthy Kids, Healthy Families® grants to 28 community-based organizations throughout Texas that work to improve the health of children and their families. Our 2021 grant recipients are addressing pandemic-related social and economic challenges including lack of housing, food deserts, education, employment and mental health needs.

We awarded funds to dozens of organizations as part of our newly created microgrant program. The program supports efforts to reduce some of the most daunting challenges associated with the COVID-19 pandemic, like domestic violence, child abuse and health care access.

What really speaks most loudly to our purpose, though, are the efforts you may not have read about in a news release. Last year our clinician employees participated in a BCBSTX program that paid them up to 80 hours spent volunteering to give COVID-19 vaccines. When Texas was hit with one of the worst winter storms in its history in February, BCBSTX was able to distribute approximately 2,000 cases of water and more than 5,100 MREs, or Meals Ready to Eat, to their neighbors without running water, food or electricity. And, throughout 2021, even as we all navigated our second year of the pandemic and its variants, employees like Shrona Carter never stopped seeking opportunities to serve those in need. That is a kind of dedication we do not let go unnoticed around here. With more than 200 hours of service in and around her Marshall, Texas, community, Shrona was named BCBSTX’s 2021 Volunteer of the Year. I was honored to travel to Marshall and surprise her with the news. 

As we look back on 2021, I hope you are as proud as I am of the impact we have made for our members, customers, employees and communities across our state. We remain united in the unwavering belief that by contributing support and outreach, addressing health disparities and striving for more equitable care, we will create a world in which we all thrive.


James Springfield
President, Blue Cross and Blue Shield of Texas