Contact Us

If you have any questions about your benefits, contact customer service at 866-882-2034, Monday – Friday 8 a.m. to 6 p.m. CT.


Preauthorization
800-441-9188
Monday – Friday,
6 a.m. to 6 p.m. CT
Learn more


Behavioral Health
800-528-7264
Monday – Friday
8 a.m. to 5 p.m. CT


Benefits Value Advisor (BVA)
866-882-2034


BlueCard PPO Access
800-810-BLUE (2583)
24 hours, seven days a week


24/7 Nurseline
888-315-9473


Condition Management
800-462-3275
Learn more


Mailing Address for Claims
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044