Contact Us

Customer Service
1-866-355-5999
8 a.m. to 8 p.m.
(Central Time)
Monday – Friday

Preauthorization
1-800-441-9188
6 a.m. to 6 p.m.
(Central Time)
Monday – Friday
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INROADS® Behavioral Health
1-800-528-7264
8 a.m. to 5 p.m.
(Central Time)
Monday – Friday

BlueCard PPO Access
1-800-810-BLUE (2583)
24 hours, seven days a week

Mailing Address for Claims:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

BlueAccess Password Support
1-888-706-0583