Contact Us

If you have any questions about your benefits, contact customer service at 866-355-5999, Monday – Friday 8 a.m. to 8 p.m. CT

Preauthorization
800-441-9188
Monday – Friday, 6 a.m. to 6 p.m. CT
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Behavioral Health
800-528-7264
Monday – Friday, 8 a.m. to 5 p.m. CT

BlueCard PPO Access
800-810-BLUE (2583)
24 hours, seven days a week

24/7 Nurseline
800-581-0368
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Lifestyle and Condition Management
800-462-3275
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Mailing Address for Claims
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

BlueAccess Password Support
888-706-0583