Contact Us

Customer Service
1-866-355-5999
8 a.m. to 8 p.m.
(Central Time)
Monday – Friday

Preauthorization
1-800-441-9188
6 a.m. to 6 p.m.
(Central Time)
Monday – Friday
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Magellan Health Services (Behavioral Health)
1-800-528-7264
8 a.m. to 5 p.m.
(Central Time)
Monday – Friday

BlueCard PPO Access
1-800-810-BLUE (2583)
24 hours, seven days a week

24/7 Nurseline
1-800-581-0368
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Lifestyle and Condition Management
1-800-462-3275
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Mailing Address for Claims:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044


How Can We Help You?

Blue Cross and Blue Shield of Texas is proud to administer TRS-ActiveCare, the health benefits program for active public education employees.
 

View the enrollment presentation
(Presentación de inscripción de vista en español)
Fill out an Enrollment Application and Change Form online and print it for your Benefits Administrator
Review Enrollment Guides and Benefits Booklets
Search for a Doctor or Hospital
Learn more about the health, wellness, lifestyle and condition management programs available to
ActiveCare 1-HD, 1, 2, and 3 plan participants through
Blue Care Connection®
Download commonly used Forms
Find Blue Distinction Centers, medical facilities designated for delivering quality, clinically-proven specialty care
Learn about Special Beginnings®', a program designed to help you better understand and manage your pregnancy. Whether this is your first baby or you have other children, Special Beginnings is a wonderful source of information and support. To enroll or ask questions about the program, call 888-421-7781.
Download additional information; Disponible en español
Learn how to Recognize and Report Health Care Fraud
Login to Blue Access for Members
User Name:
Password:
 
I forgot my User Name
I forgot my Password
Take a Tour of Blue Access for Members!
Take a Tour of Personal Health Manager!

Attention

Swine Flu Alert
TRS-ActiveCare will provide coverage for the administration of the H1N1 vaccine, subject to the applicable copay, deductible and coinsurance provisions of your benefits plan.
Learn more and get the latest updates.

Benefit Change Effective September 1, 2009 for Bariatric (Weight Loss) Surgery
Learn More