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Physician and Other Professional Provider Training

Blue Cross and Blue Shield of Texas (BCBSTX) is proud to offer complimentary educational webinar sessions to our provider community.

These online training sessions will give you the flexibility to attend live sessions. Provider billers, utilization areas, administrative departments and more will benefit from these webinars.

Physicians and other professional providers can obtain education by scheduling personalized training with one of our Provider Education Specialists or attend a scheduled webinar.

Education Modules Available for Training:
For a complete course description and time duration click on a topic.

Availity®'
Behavioral Health Electronic Eligibility and Benefits
Electronic Funds Transfer (EFT), Electronic Remittance Advice (ERA) and Electronic Payment Summary (EPS)
Electronic Refund Management (eRM)
Fax-back
iEXCHANGE Administrator Functions 
iEXCHANGE Staff Functions
Interactive Voice Response (IVR) System
Orientation Plus

  • To register for a scheduled webinar, select your module(s) of interest, make a date selection, then complete the registration process. 
    Note: An entry link will be sent to you via email.


  • To request personal one-on-one training for specific education modules, please send us an email and include your name, telephone number and modules of interest.

Availity®' is a registered trademark of Availity, L.L.C., an independent contractor that is solely responsible for its products and services.