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Electronic Refund Management (eRM) Webinars

Electronic Refund Management (eRM) is an online tool that can help simplify your overpayment reconciliation and related processes.

In addition to single sign-on convenience, eRM enables you to:

  • Receive electronic notification of overpayments
  • View overpayment requests
  • Inquire/Dispute/Appeal a request
  • Deduct from future payments
  • Pay by check


Would you like to view a live demonstration of the eRM system? Join us for one of the eRM Webinar sessions listed below, where you’ll also learn how to gain access* and complete the online "onboarding" process. Click on your chosen date and register!

May 2013 Registration Dates

June 2013 Registration Dates

July 2013 Registration Dates

For Availity registration information, visit www.availity.com , or call Availity Client Services at (800) AVAILITY (282-4548).

For RealMed registration information, visit www.realmed.com , or contact the RealMed Customer Service Center at (877) REALMED (732-5633).


* Prior to accessing eRM, you must be registered with Availity® or RealMed®.

Availity is a registered trademark of Availity, L.L.C. RealMed is a registered trademark of RealMed Corporation. Availity, L.L.C. and RealMed Corporation are independent contractors and are solely responsible for their products and services.