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iEXCHANGE®


iEXCHANGE® Overview

Beginning Jan. 1, 2014, iEXCHANGE will support requests for additional Behavioral Health, Pharmacy and Medical/Surgical Treatment services.

Webinars are being held to provide iEXCHANGE users with an overview of what’s new and improved for 2014. February and March sessions are listed below. To register, select your preferred day and time. 


Medical/Surgical/Pharmacy

Staff – Training relevant for registration/admitting staff or staff responsible for claims. Topics* covered during this training include:

  • iEXCHANGE Login/Single Sign On (SSO)
  • Outpatient (Other) Requests
  • Outpatient (Other) Pharmacy Requests
  • Outpatient (Other) Pharmacy Extension – Remicade
  • New Inpatient Requests
  • Inpatient Case Extensions
  • Treatment Searches
  • Treatment Update Searches
  • Provider Tools Page


Clinical Staff
– Training relevant for utilization management/case management staff. Topics* covered during this training include:

  • iEXCHANGE Login/Single Sign-On (SSO)
  • Inpatient Case Extensions
  • Outpatient (Other) Pharmacy Extensions - Remicade
  • Treatment Searches
  • Treatment Update Searches
  • Patient Clinical Summary
  • Providers Tool Page


Administrator
– Training relevant for iEXCHANGE office administrators. Topics* covered during this training include:

  • iEXCHANGE Login/Single Sign-On (SSO)
  • Password Changes
  • Editing User Profiles
  • User Account Information
  • Adding Submitting Providers
  • Adding Frequent Providers
  • Adding  Frequent Diagnosis
  • Adding Frequent Procedures

* Training is customizable by topic upon request.


Behavioral Health Intensive Outpatient Program Services/Initial 4 visits

Staff – Training relevant for registration/admitting staff or staff responsible for claims.  Topics covered during this training include:

  • iEXCHANGE Login/Single Sign-On (SSO)
  • Outpatient (Other behavioral health) Requests
  • Outpatient (Other behavioral health) Extensions
  • Treatment Searches
  • Treatment Update Searches
  • Patient Clinical Summary
  • Provider Tools Page


Administrator
– Training relevant for iEXCHANGE office administrators. Topics* covered during this training include:

  • iEXCHANGE Login/Single Sign-On (SSO)
  • Password Changes
  • Editing User Profiles
  • User Account Information
  • Adding Submitting Providers
  • Adding Frequent Providers
  • Adding  Frequent Diagnosis
  • Adding Frequent Procedures

 


Getting Started with iEXCHANGE®

Getting Started with iEXCHANGE®.


iEXCHANGE User Guides

iEXCHANGE User Guides


iEXCHANGE FAQs

iEXCHANGE FAQs PDF File

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