Print

Duplicate File ID Message

November 30, 2012

A recent system error occurred that caused some Blue Cross and Blue Shield of Texas electronic professional claims originally accepted and processed on Nov. 20, 21, 23 and 24, 2012, to be re-processed on Nov. 28, 2012.

As a result, the following "Duplicate File" error rejection message was generated on electronic claims reports to providers: R 1SG – Duplicate File ID – Cannot Use Twice in 12 Months.

If you received the above message and your claims were initially accepted per your response report, no action is necessary and you should disregard the Duplicate File reject notice.