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NOTICE: Brief Delay in Claim File Reporting

May 15, 2012

Blue Cross and Blue Shield of Texas (BCBSTX) experienced an internal system issue which affected the routing of some claim files received from April 23 through May 7, 2012. All affected claims have been recovered and are being processed.

Your Payer Response Reports are now available. Access your claim status via Availity®’ , eCare® Online  and/or your clearinghouse or practice management vendor.

We apologize for any inconvenience. Please do not resubmit these claims. No further action is necessary.

Thank you for working with BCBSTX.

Availity is a registered trademark of Availity, L.L.C. eCare is the registered trademark of Nebo Systems, a division of Passport Health Communications, Inc. Availity, L.L.C. and Passport/Nebo Systems are independent third party vendors and are solely responsible for their products and services. BCBSTX makes no representations or warranties regarding independent third party vendors. If you have any questions or concerns about the products or services they offer, you should contact the vendor(s) directly.